Privacy Policy

Our contact details 

Contact: Imogen Murray

Email: nadairadventures@gmail.com

 

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (e.g. name, telephone number, email address)

  • Any additional personal information you supply via the contact form or email

  • Information required on the Nadair Adventures pre-session form including emergency contact details, medical conditions and swimming experience

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You are enquiring about the services we offer via the website contact form. We use the information that you have given us in order to respond to enquiries about services and manage trips and bookings. 

  • Information is required for the purposes of safety

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting nadairadventures@gmail.com. 

  • We have a legal obligation.

  • We have a vital interest.

How we store your personal information 

  • Your digital information is securely stored using Google mail and Google drive, secured using two-factor authentication.

  • Hard copies of pre-session safety forms are kept securely under lock and key.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information. 

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at nadairadventures@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at nadairadventures@gmail.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF


Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk